How to Find the Right Roofing Maintenance Company
If you own or manage a commercial building, one of your biggest maintenance concerns should be the roof
Regular upkeep of your roof can help ensure the safety of everyone who works in the building and help prevent problems to avoid costly repairs. Roof maintenance is also a necessity as there are laws and regulations regarding what building owners must do. Failure to follow the guidelines could result in fines, and if something were to happen that results in an injury, you could be held liable. Because of the great need, there is a high demand for qualified, commercial roof maintenance companies to handle not only everyday upkeep but also oversee larger projects such as repairs and roof replacements.
How do you go about finding the right commercial roof maintenance company? What questions should you ask before signing a contract and what kind of service should you expect? Let’s go over the basics, so you hire the right company for your needs.
How to narrow down your search for a commercial roof maintenance company
You’ll need to start by searching for a company that specializes in commercial roof maintenance and repairs. These are companies that regularly provide services for office buildings and commercial complexes. There are a few things you can do to narrow the search.
1. Look locally
It is generally best to find a local commercial roofing maintenance company. For one thing, a local company will understand the unique needs associated with your area. Do you experience harsh winter conditions that come with lots of snow? Maybe your office building is in an area that is vulnerable to hurricanes or windy conditions. Such areas will probably have specific regulations regarding building codes, weather safety requirements, and the types of materials must be used. A local company will already be well versed in these regulations.
2. Find out about a company’s history and experience
Experience is a necessity when contracting a commercial roof maintenance company. Look at the company’s website and find out how long they have been in business. An established company is more likely to be around for the long haul. You also want to pay attention to what kinds of jobs they have done before, including past and present clients. You need to confirm that the company has the resources to handle your building or complex. Check to see what services the company offers to be sure they provide the ones you need.
3. Check online reviews
There are tons of websites that include reviews on local businesses, including websites that are specifically for building maintenance and management. You can also find ratings of local commercial roofing companies and pick the ones that have 5-star ratings for service. Another thing you definitely want to check is the Better Business Bureau for your state.
4. Make sure the company has the right credentials, licenses, and insurance
Reviews are great, but they don’t always tell the whole story. Commercial roofing companies are highly regulated by the county and state. Every company needs to have the right commercial license, which ensures they have met specific guidelines to provide certain services. A company should also have the proper commercial insurance. If the company’s website does not clearly list this information, and you can’t find out if they are licensed and insured another way, then move on to another one.
5. Check the company’s financial records
A company’s financial records can give you a better picture of its stability. This is especially important if you want to establish a long-term relationship with a commercial roofing contractor. Ask for a list of financial records that includes its main suppliers such as material manufacturers, equipment companies, disposal service, and distributors. This information is not secret, and if a company refuses to provide it, move on to the next one.
6. Check the company’s safety records
Safety is paramount when it comes to commercial roofing maintenance. The company should have the proper protocols and training to ensure the safety of their workers as well as your employees or tenants’ employees. Construction accidents are terrible, but they can also land you in legal trouble, as you could be held liable for any injuries or damages as a result of a negligent roofing company.
7. Ask for referrals
Chances are you know other building owners or managers who have used commercial roofing companies before. Ask people you trust for their recommendations. Word-of-mouth is sometimes the best way to know if a company is reliable and if they do good work.
8. Ask for a quote
The first thing to do is request a quote on each prospective contractor’s pricing for the services you need. Don’t just pay attention to the price. Make sure the quote includes all the services you need. Look for any hidden fees or extras that could end up costing you more money in the end. Also, be sure to compare the rates you’re given with those of other local businesses of similar size.
9. Ask if the company guarantees its work
It doesn’t matter if a roof repair looks good if problems crop up soon after. A commercial roofing contractor should be willing to guarantee their work. Barring any abuse, misuse or a natural disaster, a roof should last for a very long time.
10. Ask about the timeframe for completing jobs
A commercial roofing company will provide regular maintenance, of course. However, you can also expect more complex repairs to crop up. You need to know how soon a company can reasonably complete a job. A company that spreads itself too thin might put you off too long.
What to expect from a roofing maintenance company
1. Open communication
You want to establish a good relationship with a commercial roofing maintenance company, and that can only happen if you choose a partner that will communicate with you. The person you speak with should provide clear, concise answers to your questions. They should be happy to assist you and also make it easy to reach them. You don’t want to be constantly chasing after someone when you have a problem.
2. No upfront fees
Any commercial roofing company that asks for money upfront – meaning before any work is started – could spell trouble. This could be a stalling tactic. They are also more likely to keep asking for more money.
15 Questions to Ask A Roofing Maintenance Company
Let’s review and come up with a list of questions you should ask before hiring a roofing maintenance company.
- How long have you been in business?
- Have you worked with similar properties before?
- What roofing solutions can you offer me?
- What services are included in your standard roof maintenance contract?
- Are you certified?
- What kind of licenses do you have?
- What kind of commercial insurance do you have? Do you carry Workers’ Comp and general liability insurance?
- Do you contract out work to other companies?
- Do you provide a warranty for your work, including roof repair and replacements?
- What will you do in case of inclement weather such as rain?
- What will you do in the event of extreme weather or a natural disaster? (i.e., hurricane, excessive rain, wind, snowstorm)
- What if I have an emergency situation?
- What if I need to replace the roof at some point? How will you handle that?
- How do you dispose of refuse and used materials?
- Do you provide written estimates?
Choosing a commercial roof maintenance company takes a lot of careful consideration. Be sure to do your homework, so you get the contractor you need for your building. Peck Brothers Roofing wants to be your partner in roof maintenance and protection. Contact us to find out why Peck Brothers Roofing is the company for you!